Service
In the past of our history, we have been providing perfect solutions to global users. If standard products are not suitable for your equipment, please contact with us to get professional advice. We share long-term development goals with many of our customers and have successfully met various challenges.
Pre-sales service
■ We can provide technical guidance for customers, including the structure, characteristics, selection, installation, use, maintenance of bearings.
■ We have a customer service hotline that can promptly answer questions and technical problems related to bearings.
Hotline:+86-18638870766


Service in Sale
■ When the products delivered to customer, the marketing department contacts the customer to learn about product acceptance including quality,transportation,packaging and other requirements.
■ For new products, our engineers introduce the product and instruction to the customer and assist with installation.
■ For key customers, we sends representatives to visit for collecting feedback and resolving issues.
After-sales service
■ When there is a quality issues,quality service engineers will provide solutions in time. While analyzing and solving problems, we will give better suggestions to reach mutual satisfaction.For quality issues reported by customers, we will make improvements within the validity period. Proposing and executing specific improvement measures,tracking and verifying to avoid similar issues.
■ We support return and replacement if our products have quality issues.


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